Privacy Policy.
Effective Date: April 17, 2025
At Atheria Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information in accordance with applicable privacy laws, including the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Collection of Personal and Health Information.
We collect personal and personal health information only when necessary to provide our services. This may include:
Name, date of birth, address, phone number, email
Health card number (if applicable)
Medical history and current health conditions
Lab results, physician referrals, and relevant blood work
Appointment history and treatment plans
Payment and billing information
2. Use of Information.
Your personal and health information is used to:
Provide IV therapy and related wellness services
Confirm and manage appointments
Coordinate with healthcare providers as needed
Comply with legal and regulatory requirements
Process payments and issue receipts
Improve our services and internal operations
3. Disclosure of Information.
We do not sell or share your information. Your personal health information will only be disclosed:
With your consent
To regulated health professionals involved in your care
When required by law (e.g., court order, public health reporting)
To third-party service providers who support our business (e.g., secure appointment booking or electronic medical records), provided they adhere to strict confidentiality standards
4. Consent.
By using our services, you provide implied consent for the collection, use, and disclosure of your information as outlined above. You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. Safeguards.
We are committed to protecting your information through administrative, technical, and physical safeguards including:
Password-protected electronic systems
Secure email communications
Confidentiality agreements with staff and service providers
Regular training on privacy best practices
6. Access and Correction.
You have the right to:
Access your personal health information
Request corrections to inaccurate or incomplete records
To make a request, please contact Megan (contact details below).
7. Retention and Destruction.
We retain records for the period required by law. When no longer needed, records are securely destroyed.
8. Contact Us.
If you have any questions, concerns, or complaints about our privacy practices, please contact:
Megan Balakas
We reserve the right to update this policy as needed. Any changes will be posted on our website.
